Frequently asked questions
EASICOMM is a comprehensive communications and IT consulting firm. We specialize in providing a wide range of services to help businesses operate more efficiently, securely, and cost-effectively. Our core services include:
Managed IT Services: Proactive maintenance, support, and monitoring of your IT infrastructure.
Website Design & SEO: Creating professional, accessible websites and optimizing them for search engines to increase your online visibility.
Managed Security Services: Implementing robust cybersecurity measures to protect your business from threats and ensure data safety.
Cloud Consulting: Helping you migrate, manage, and optimize your systems on leading cloud platforms like Google Cloud.
Forensic IT Audit: A deep-dive analysis of your current systems to identify inefficiencies, reduce costs, and plan for future upgrades.
VOIP & Business Phones: Providing modern, secure, and affordable telephone systems and unified communications.
A Forensic IT Audit is like a deep dive into your entire IT setup, from your phone and internet services to software licenses and hardware. It's crucial because it helps you: Cut Costs: Spot outdated or pricey services and swap them for more efficient ones. Boost Security: Find vulnerabilities and old hardware that could be risky. Plan Ahead: Get a clear view of your tech health to make smart decisions about upgrades and new investments. We've helped many clients save big and improve performance through this process. It's like giving your IT a health check-up!
Nope! While we love serving our local clients in Vero Beach, Fort Pierce, and Port St. Lucie with rapid, on-site support, our reach extends far beyond. We cover the Treasure Coast, down to Broward Miami Dade County, and up to Orlando and Daytona Beach. Plus, with our secure remote access tools and a network of trusted MSP partners, we offer professional IT support across the U.S. and globally. We've got you covered!
Absolutely! Cybersecurity is crucial, especially for small and medium-sized businesses that are often targets. We help you by: Assessing Risks: Identifying your biggest security vulnerabilities. Choosing Solutions: Recommending and deploying the best cybersecurity tools and services. Managing Security: Offering ongoing monitoring and management to keep your systems protected around the clock. We've got your back!
Absolutely! We tackle this common issue head-on with proactive IT management. Our approach includes: Diagnosing Problems: Identifying the root cause of your performance issues. Upgrading & Optimizing: Recommending and implementing upgrades to your network and hardware. Maintaining Efficiency: Providing ongoing maintenance to keep your systems running smoothly, reducing disruptions and boosting productivity. Say goodbye to slow networks!
The costs for managed IT services can vary widely depending on several factors, but they are typically structured around predictable monthly fees. This provides a significant advantage over the "break-fix" model, where you only pay when something goes wrong and costs can be unpredictable and high.
Key Factors That Influence Cost
The final price is not one-size-fits-all. A provider will calculate a customized quote based on:
Business Size and Complexity: The number of users, devices, locations, and the overall complexity of your IT infrastructure are the biggest drivers of cost. A larger company with multiple offices and complex systems will naturally require a more expensive plan.
Scope of Services: The more services you need, the higher the cost. A basic plan might only include remote monitoring and help desk support, while a comprehensive plan includes advanced cybersecurity, data backup and disaster recovery, cloud management, and strategic consulting.
Industry Requirements: Industries with strict compliance regulations (e.g., healthcare, finance) will require additional security measures, auditing, and reporting, which increases the cost.
On-Site vs. Remote Support: Most services are handled remotely, but if your business requires regular on-site visits, this will typically add to your monthly fee.
Service Level Agreements (SLAs): Your SLA defines the guaranteed response and resolution times for issues. A plan with a faster guaranteed response time and 24/7/365 support will be more expensive than one with a standard 9-to-5 response window.
Managed IT vs. In-House IT: A Cost Comparison
While managed IT services may seem like a significant monthly expense, it's often far more cost-effective than hiring a full-time, in-house IT professional.
Hiring Costs: The average annual salary for a single IT employee can be \$80,000 or more, plus the added costs of benefits, training, equipment, and payroll taxes.
Expertise: A single in-house employee has a limited range of expertise. An MSP provides a full team of specialists in different areas, such as cybersecurity, cloud computing, and networking, for a fraction of the cost.
Productivity: MSPs focus on proactive maintenance and support, which drastically reduces downtime and keeps your business running smoothly, preventing costly interruptions.